How to Switch/Exchange a Cloud Device

How to Switch/Exchange a Cloud Device

 

If you would like to Switch/Exchange a HardTrack Cloud Device for another device, please do the following:

1)    If you are replacing a device that may have temperature data on it, which you would like to retrieve and include in your project, please move the existing/old device to a location that has a history of a good cellular connection, please make sure that the antenna is properly attached and swipe the magnet on the device, so that it can upload any remaining information prior to performing the Switch/Exhange Cloud Device process. 

2)    Physically connect the sensors to the new device and be prepared to swipe the magnet after HardTrack displays the message to do so as part of the Switch/Exchange Cloud Device process.

 

3)    Open the Project and Select/highlight with a single click, any one of the sensors on the device that you would like to replace:

4) Select, Sensors, Add Cloud Sensor(s), Switch/Exchange Cloud Device:

 5) You will be prompted through the process of selecting the device you would like to put in place of the device that you are replacing.

Select the Device you would like to Switch To:

You will be asked if you would like to include any of the current temperature data that is associated with the new device, when the Switch/Exchange occurs. 

            In almost all cases, you will answer "No" to this question:

                                    

NOTE: The only time you will want to include temperature data from a project that the new/to device is currently running in, are in cases whereby you have the new device already logging on a separate project and you have already physically replaced the old device with the new device and you want to include temperature information that has been capture prior to running the Switch/exchange Cloud Device process.

If you decide to include temperature data from the project that the new device is currently logging in, you will be prompted for the date and time you would like to start including temperature logs from. 

All of the temperature data that is on the old device that you are replacing will be moved onto the new device as part of the Switch/Exchange Cloud Device process.

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